+ Works effectively in a fast paced, high pressure environment. + Demonstrated proficiency of medical terminology in both languages. + Performs consecutive, simultaneous, and sight translation with a high degree of accuracy in both languages. + Excellent oral and written command of both source and target language, as to reach a "Professional Performance" or level 3 in the ILR scale (or equivalent as approved by Manager). + May provide translation services from the source language to the target language and vice versa and completes translation assignments in a timely manner and with a high degree of accuracy. + Uses computer, software, and internet tools for research, data entry, and other communication purposes within the work environment. Keeps timely, accurate records of all interpretation encounters. + Coordinates interpretation assignments. Refers staff to phone or video interpretation per guidelines. Responds to requests (pagers, calls, Vocera, etc.) in a timely manner, even when actively interpreting, and provides staff an estimated time of arrival for interpretation assignments. + Manages time productively, displaying a proactive approach to the job. + Adheres to accepted norms of professional ethics and standards of practice for Medical Interpreters, as well as Intermountain Policies, Title VI of the Civil Rights Act of 1964, Title III of the Americans with Disabilities Act (ADA), Section 1557 of the ACA, HIPAA, and Joint Commission requirements. + Demonstrates cultural sensitivity and renders unbiased interpretation to ensure an accurate exchange of information. + Assists patients, families, and staff with sight translation of forms and is familiar with most commonly used medical terminology. ![]() + Uses communication methods appropriate for patient developmental age and mental condition. + Provides complete and accurate interpretation for patients, families, and Intermountain staff in order to facilitate clear communication, either in-person, over video or telephone. The Medical Interpreter coordinates and delivers both verbal and written language interpretation for patient, families, and caregivers.
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